Introduction

We value your privacy and the security of your transactions. This Privacy Policy explains how Cooldial collects, uses, shares, and processes your personal information through our website, mobile app, and m-site (the “Platform”).

This policy is an electronic agreement under the Information Technology Act, 2000 and related rules, and is binding when you use our Platform. Please review it carefully, along with our Terms of Service.

By using our Platform or services, you agree to this Privacy Policy and our Terms of Service. You consent to the collection, use, and processing of your information as described here. If you disagree, please refrain from using our Platform or services.

You voluntarily provide personal information. If you choose not to disclose certain information, you may not be able to complete registration or use our services. For corporate customers, this policy does not affect any existing non-disclosure agreements.

Vendor Listing

We offer both free and paid listings for vendors. Below are the details of each option:

Free Listing

Vendors can add their business profile but will not have access to any additional features.

Paid Listing (Cooldial Vendor Subscription Plan):

Digital Catalogue: Showcase your products and services with a professionally designed digital catalogue.
Festival Posts: Receive customized posts for festivals to promote special offers and events.
Lead and Search Analysis: Track incoming leads and monitor search activity for your shop.
Trusted and Verified Seal: Boost your credibility with a trusted and verified seal.
Performance Certificate: Get a certificate recognizing your business's exceptional performance.

Benefits

• Increased visibility and credibility
• Enhanced customer engagement
• Business growth opportunities
• Exclusive access to Cooldial insights and updates

Subscription Details

• Subscription Period: 1 year
• Payment Method: Annual payment
• Payment Terms: Payment due upon subscription renewal

Support

• Dedicated customer support
• Regular updates and maintenance

Terms and Conditions for Paid Listings

Non-refundable Subscription Fees: The subscription fee is non-refundable, even in the case of cancellation before the end of the subscription period.

Payment Failure: In the event of payment failure due to any technical issue or if the payment is not successfully processed, Cooldial will not be responsible for any consequences.

Development Issues: Cooldial will not be held responsible for any issues related to platform development.

Third-Party Rules: If third-party APIs are used in the course of the vendor’s activities, data may be shared with those third parties in accordance with their privacy policies and rules.

No Lead Guarantee: Cooldial does not promise to provide any leads to vendors under any circumstances.

Contact Information for Queries and Complaints

If you have a query, issue, concern, or complaint in relation to the collection or usage of your personal information under this Privacy Policy, please contact us at the following:

Email: Info@cooldial.in

Changes to This Policy

We reserve the right to modify or update this Privacy and Data Protection Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any other questions or concerns about this Privacy and Data Protection Policy, please feel free to contact us.